Shipping policy

Under Indian Consumer Protection laws, transparency regarding delivery timelines, shipping charges, and delays is mandatory. Ambiguity here often leads to lost disputes.

Last Updated: [Date]

1.1 Order Processing and Dispatch All orders placed on [Your Brand Name] are processed within [e.g., 24-48] business hours (excluding Sundays and National Holidays). Upon dispatch, you will receive an email/SMS confirmation containing your tracking details.

1.2 Shipping Charges

• Standard Shipping: We offer free standard shipping on all prepaid orders across India.

• Cash on Delivery (COD): A nominal convenience fee of INR [Amount] applies to all COD orders.

• Express Delivery: Available in select pin codes at an additional cost calculated at checkout.

1.3 Estimated Delivery Timelines

• Tier 1 & Tier 2 Cities: [e.g., 3-5 business days]

• Rest of India (Tier 3 & Rural): [e.g., 5-7 business days]

• North East India & J&K: [e.g., 7-10 business days] Please note that unforeseen circumstances such as strikes, natural disasters, or logistical network failures may cause delays beyond our control.

1.4 Non-Availability on Delivery Our courier partners will attempt delivery [e.g., 3] times before returning the product to our warehouse (RTO). In the case of prepaid orders returned to origin due to customer unavailability, a re-shipping fee of INR [Amount] will apply.